Coupa Cafe Online Ordering - agreement

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NCR Online Ordering Privacy Policy

NCR ("we", "our" or "NCR") is committed to protecting the privacy of all visitors to our online ordering application and all visitors who access our website or services through any mobile application (together, "Website"). Please read the following privacy policy which explains how we use and protect your information.

By visiting and/or ordering services on this Website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.

1. INFORMATION THAT WE COLLECT FROM YOU

1.    When you visit the Website or make an order through the Website, you may be asked to provide information about yourself including your name, contact details and payment information such as credit or debit card information. We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.

2.    By accessing our information and/or services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you should expect that our data collection and usage as set out in this privacy policy will apply in that context too. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. 

2. USE OF YOUR INFORMATION

1.    Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to contact you where necessary concerning our services. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this privacy policy and this may be exercised though your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.

2.    We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.

3.    We may contact you via in-app messaging to provide updates on order status as well as provide offers.

4.    Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.

5.    Where you have indicated accordingly, you agree that we may also share information with third parties (including those in the food, drink, leisure, marketing and advertising sectors) to use your information in order to let you know about goods and services which may be of interest to you (by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and/or e-mail) and to help us analyze the information we collect so that we can administer, support, improve and develop our business and services to you.

6.    If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by updating your profile settings accordingly.

3. DISCLOSURE OF YOUR INFORMATION

1.    The information you provide to us will be transferred to and stored on our servers.

2.    Third parties process information such as credit card payments and provide support services related to payments for us. In addition, we may need to provide your information to any restaurants ("Partner Restaurants") that you have placed your order with. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

3.    If you have consented we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know by updating your profile accordingly.

4.    If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.

5.    We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of NCR, Partner Restaurants or others. This includes exchanging information with other companies and other organizations for the purposes of fraud protection and prevention.

4. SECURITY AND DATA RETENTION

1.    We take steps to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

2.    Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

3.    Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. ACCESSING AND UPDATING

1.    You have the right to see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please use account section of the Website.

6. CHANGES TO OUR PRIVACY POLICY


Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.


Coupa Cafe Privacy Policy

This statement sets forth the Privacy Policy of COUPA CAFE (the "Company") for the use of the Company's website (the "website" or "site"), and describes the practices that the Company will follow with respect to the privacy of users of the website.  This Privacy Policy does not apply to the Company's offline information collection activities.  From time to time, we may change this Privacy Policy. For example, as we update and improve our service, new features may require modifications to the Privacy Policy. Accordingly, you should note the date of the latest revision of this Privacy Policy posted at the bottom of this Privacy Policy, which should alert you to changes in this Privacy Policy since your prior visit to this website.

1.         Personally Identifiable Information:  "Personally identifiable information" is information specifically about you that can be used to identify you, such as name, address, e-mail address, a user ID, a driver's license number or a credit card number.

2.         Information Collection, Use and Distribution:  We want you to understand what private information we collect about you, and how we use your private information. The nature of the services that we provide through our website requires that we collect and use information about you as more fully described below. Some of your private information may be disclosed to third parties (for example, accrediting bodies) in order to provide the information and services that you request, and may be used by both the Company and third parties to provide that information and/or perform those services. In addition, the Company and third parties may use your private information to offer you additional information, products, or services that match your areas of interest.

We may request that you voluntarily supply us with information, including your e-mail address, street address, telephone number or other information so that we may enhance your site visit, fulfill any orders you may place through our site, or follow up with you after your visit. Whether you provide any information is entirely up to you. 

If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Policy.   We do not sell or rent personally identifiable information collected through this site to anyone. Also, the Company may provide aggregate statistics about visitors to our website, such as volume, traffic patterns, and related site information to reputable third-parties, but these statistics will not include any personally identifiable information.  the Company may also disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and enforce our rights or property; (c) enforce the website Terms and Conditions of Use or this Privacy Policy; (d) act to protect the interests of our users or others; (e) resolve disputes, or (f) troubleshoot website problems.

If you have voluntarily provided personally identifiable information, we may, from time to time, send you mail or e-mail regarding products and services. If you do not want to receive such offers and mailings, you can easily indicate that by checking the appropriate box on the submission form. 

3.         Children's Privacy and Site Age Limitations.  This website is intended for use by persons aged 13 or older, and by your use of this site you affirm that you are at least 13 years of age.  In addition, if you are under the age of 18, you are only permitted to use this website with the consent of your parents or an adult guardian.  The Company will not knowingly allow registration of an account for any person that the Company believes to be younger than 13.  We also do not collect any personally identifiable information from any persons under the age of 13 and if we discover that we have been provided any such information, we will delete this information from our records.

4.         Information Security:  We exercise great care to protect your personally identifiable information. This includes, among other things, using commercially reasonable and industry standard security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be completely secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us or through one of our applications. This is especially true for information you transmit via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we use what we believe are commercially reasonable efforts to ensure its security on our servers.

Internally, we will use reasonable efforts to restrict access to your personally identifiable information to employees or contractors who need access to the information to do their jobs. These employees and contractors are required to adhere to our privacy policies. 

We will review and update our security arrangements and procedures from time to time as we deem appropriate.

5.         Protecting Your Information:  We recommend that you do not divulge your user password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the website and close your browser window when you have finished visiting our site. This is to ensure that others cannot access your personally identifiable information and correspondence if others have access to your computer.

6.         Use of Cookies:  This website, like many other commercial applications and web sites,  utilizes a standard technology called "cookies" to collect information about how our site is used. Cookies are designed to help a web site operator determine that a particular user has visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that websites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing the website, a cookie may be used to identify your browser as one that has visited the site before. 

We also make use of memory-based cookies in support of authenticating the user of certain the Company website applications. Similarly, if you are a registered user of a site providing service to the Company users (and have a user ID and password), such sites may use cookies to provide personalized information based on preferences you have indicated while using that site. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize features of this website if you reject cookies. 

7.         Terms and Conditions:  Please also visit our Terms and Conditions section, which sets forth permitted application and website use, disclaimers, and limitations of liability governing the use of this website.  These may be accessed by clicking here. 

8.         Privacy Policy Changes:  As noted above, we may change our privacy policies from time to time and we may also modify this Privacy Policy.  If we plan to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via the e-mail address that you have provided to us or by other means that are reasonable under the circumstances. You will have a choice as to whether or not we use your information in this different manner. 

9.         Links to Other Sites:  This website may contain links to other websites. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by, or the content contained on or accessible from, such other websites.

10.        Ownership Changes:  In the event that the Company, its business or this website becomes owned or controlled by other individuals or entities, the information we have collected about you through this website or otherwise may be transferred to such other individuals or entities. In such an event, this Privacy Policy will continue to apply to the information gathered online about you through this site until you are notified otherwise or a change is made to this Policy and posted or notified as provided above. 

11.        Contact Information: If you have questions or concerns regarding this Privacy Policy, you should contact the Company as follows:

Coupa Cafe 
538 Ramona St
Palo Alto, CA 94301
650-322-6879
info@coupacafe.com